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Legal

Privacy Policy

Last updated: April 2026  ·  Version 1.0 (Draft)

1. Who we are

We Link is a Kuwaiti company (Company Registration: 2025/3935) providing guarantor and housing services for GCC students in the United Kingdom. We are committed to handling your personal data in line with UK data protection standards.

For all data protection enquiries, contact us at: privacy@welink-uk.com.

2. What this policy covers

This policy explains how We Link collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

It applies to all individuals who interact with our platform, including prospective and current students, landlords, and website visitors.

3. Data we collect

CategoryExamplesSource
Identity dataFirst name, last name, nationalityProvided by you during registration or application
Contact dataEmail address, phone or WhatsApp numberProvided by you during registration or application
Academic dataUniversity name, student status, scholarship detailsProvided by you and via uploaded documents
Financial dataMonthly budget preference, rent amountProvided by you during application
Identity documentsPassport, civil ID, parent IDUploaded by you during student onboarding
Technical dataIP address, browser type, pages visitedCollected automatically via cookies and analytics
Communications dataEmail and WhatsApp message contentGenerated during your interactions with our team

4. How we use your data

PurposeLawful basis
Processing your guarantor applicationContract performance (Article 6(1)(b) UK GDPR)
Verifying your identity and student statusContract performance / Legal obligation
Communicating with you about your application and tenancyContract performance
Sending you property listings and service updatesLegitimate interests
Sending marketing communications (with your consent)Consent (Article 6(1)(a) UK GDPR)
Maintaining audit logs for compliance purposesLegal obligation
Improving our platform and servicesLegitimate interests

5. Who we share your data with

We do not sell your personal data. We may share your data with the following parties where necessary:

All third party processors are subject to data processing agreements and are required to handle your data in accordance with UK GDPR.

6. International transfers

Some of our service providers process data outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions recognised under UK law.

7. How long we keep your data

8. Your rights

Under UK GDPR, you have the following rights:

To exercise any of these rights, contact us at privacy@welink-uk.com. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies to remember your preferences and to understand how our site is used. You can manage your cookie preferences via the banner displayed on your first visit. For full details, see our Cookie Policy [link — to be added].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Identity documents are stored in a private, encrypted storage bucket with access restricted to authorised staff only.

11. Changes to this policy

We may update this policy from time to time. Where changes are material, we will notify you by email or by displaying a prominent notice on our website. The current version will always be available at welink-uk.com/privacy.

12. Contact us

For any questions about this policy or your personal data, contact us at:

We Link
privacy@welink-uk.com
[Registered Address, England]